Data Services

2-1-1 Sacramento has a database containing information on more than 1,600 programs and services that serve Sacramento County. In addition we collect data from our callers such as age, ethnicity, income, needs, etc. This data can be used by agencies in a variety of ways.

2-1-1 can produce customized contact lists of agencies in its database in an Excel spreadsheet format. In addition, 2-1-1 can prepare customized reports that identify and compare community needs over time, caller needs and referrals by ZIP Code, age of caller, and other caller characteristics. Calls to 2-1-1 are confidential and only composite information by broad demographic categories, e.g., age, ethnicity, income source, are used in reports.